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Remote receptionists and admin staff for clinics

Busy clinics need phones answered, appointments managed and paperwork kept moving. A dedicated remote receptionist or administrator works in your clinic systems during your hours, supporting your front desk rather than replacing it.

At a glance

  • Who it’s for

    Clinics businesses across Australia.

  • Where

    Australia-wide. Your professional works remotely, in your systems, during your agreed hours.

  • How it works

    Discover, source, select, onboard, support — you interview and choose who joins your team.

  • Pricing

    A custom quote as a flat monthly rate for each role, with no hidden fees.

Roles we place for clinics

Every professional is dedicated to your business only, and you interview and choose who joins your team.

  • Remote medical receptionist
  • Patient intake coordinator
  • Appointment scheduling administrator
  • Recalls & reminders coordinator
  • Billing & claims support
  • Correspondence & referrals administrator

What they handle in a typical week

  1. 01Answering calls and booking appointments
  2. 02Processing new patient registrations
  3. 03Managing recalls, reminders and cancellations
  4. 04Supporting billing and claims administration
  5. 05Scanning, filing and sending correspondence
  6. 06Replying to online enquiries

Common software in this sector

We match candidates to the software your business already uses.

  • Best Practice
  • MedicalDirector
  • Cliniko
  • HotDoc
  • Microsoft 365

How getting started works

A structured process that keeps you in control of every hiring decision.

  1. 01

    Discover

    We take the time to understand your business, your requirements and the specific skills your workforce needs.

  2. 02

    Source

    We identify professionals suited to your role, screening for skills, experience and cultural alignment.

  3. 03

    Select

    Review suitable candidates and choose the right professional for your team.

  4. 04

    Onboard

    We support the integration of your selected professional into your workflow and operations.

  5. 05

    Support

    We continue supporting the workforce relationship as your business evolves and grows.

See the full process

Questions about clinics support

Make room for what's next

Big ambitions.
The right people.

Tell us where you want to go. We'll help you find the people to get there, starting with a conversation about your business.

Prefer email? admin@workforceoutsourcing.org